Privacy Policy
Last updated: February 2, 2025
1. Introduction
Alpine Intelligence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our AI coaching application ("the App"). We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
Alpine Intelligence GmbH (https://alpineintelligence.ch)
Email: mmtest@alpineintelligence.ch
3. Types of Data We Collect
3.1 Data You Provide Directly
- Account information (Email via Apple Login)
- Conversation content with the AI coach
- Feedback and responses during public Beta-Test
3.2 Automatically Collected Data
- Usage data
- Device information
- Technical logs
- Performance analytics
4. How We Use Your Data
4.1 Primary Purposes
- Providing AI coaching services
- Personalizing your experience
- Maintaining and improving the App
- Ensuring security and preventing fraud
- Communicating with you about the service
4.2 AI-Specific Processing
- Creating and maintaining personalized coaching context
- Generating insights and recommendations
- Memory features for conversation continuity
- We are NOT training the model with your data
5. Legal Basis for Processing
We process your data based on:
- Performance of our contract with you (providing the coaching service)
- Your explicit consent
- Our legitimate interests (improving our services)
- Legal obligations
6. Data Storage and Security
6.1 Storage Location
- Data is stored on Microsoft Azure servers within Switzerland
- Appropriate safeguards are in place for any data transfers
6.2 Security Measures
- End-to-end encryption for conversations
- Secure authentication systems
- Regular security audits
- Access controls and monitoring
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
8. Data Retention
- Active account data: Retained while your account is active
- Conversation history: Stored for the duration of your subscription
- Technical logs: Retained for 30 days
- You can request deletion of your data at any time
- Some data may be subject to archiving for a certain period due to legal requirements
9. Third-Party Services
We use:
- Microsoft Azure (cloud infrastructure)
- OpenAI hosted in Azure (AI processing)
- Authentication services
All third-party providers comply with GDPR requirements.
10. Children's Privacy
The App is not intended for users under 18 years of age. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes via email or through the App.
12. Contact Us
For any privacy-related questions or to exercise your rights:
Email: mmtest@alpineintelligence.ch
Address: Alpine Intelligence GmbH, Bitzistr. 1b, CH-6370 Stans
You have the right to lodge a complaint with your local data protection authority.